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Accessibility Statement for Clowne Parish Council Website

This statement covers all domains, sub domains and social media operated by Clowne Parish Council.

This website is run by Clowne Parish Council and we want as many people as possible to be able to use this website.

For example, that means that visitors to our website should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

 

We know some parts of this website are not fully accessible to all users as they contain historic documents that have not been saved in an accessible format which means that:

  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you do need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille then please contact the Clerk to the Council.

  • email – singleton.s@clownepc.co.uk
  • call – The Parish Office 01246 811586 option 1
  • mobile – 07477 129093

We will consider your request and aim to get back to you usually within 3 days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

The Council is always looking to improve the accessibility of this website. If you find any problems not listed on this website or think we are not meeting accessibility requirements, please contact the Clerk to the Council.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

Clowne Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to one of the following: ‘the non-compliances’, ‘the exemptions’ listed below:

  • non-compliances – this means the content in question is in scope of the regulations, but there’s an accessibility problem with it
  • an exemption – this means the inaccessible content is out of scope of the regulations, or it’d be a disproportionate burden for you to make it accessible

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by 31st July 2021. When we publish new content we’ll make sure our use of images meets accessibility standards.

Disproportionate burden

 

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

Content that’s not within the scope of the accessibility regulations

 

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By 31st July 2021, we plan to either fix these or replace them with accessible HTML pages.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on April 1st, 2021. It was last reviewed on July 28th, 2021.

This website was last tested on July 28th, 2021. The test was carried out by Aubergine.

We used an automated WAVE scan to test all pages on the website.